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Displaying 11-15 of 15 results.
9/8/12    



Many doctors just don't understand how important the receptionist is to the success of a practice. It is the first impression the patient gets... and often the most important. They set the tone and often lay the ground work of what type of an experience the patient feels they will have. A happy, helpful receptionist can add a lot the doctor's bottom line. Here are two things every doctor should do. 1. Hire a person who has a very happy disposition (even in hectic situations) and someone who will go out of their way to help. 2. Get feedback from patients. Not just from the patients who are happy, but from patients who can be a little difficult. Most people are pretty nice in easy situations, but you want someone who handles the toughest situations with a smile and competent help.

9/7/12    

1. Creating the right type of environment helps people feel more comfortable that they are at the right place for cosmetic procedures. Create more of a Spa atmosphere. Compelling photos depicting cosmetic procedures. A cosmetic remodel for your lobby.

2. Brochures. Get patients connected about what you do and make sure they know you do those cosmetic procedures. Personalized brochures are always more impactful then generic ones.

3. VIDEOS You have a captured audience. Dealing with current patients is more cost effective than seeking new ones.

9/7/12    

Trust, confidence and connection. If they like the doctor and trust the doctor they have usually found their next doctor. The key to that is how do they get the trust and confidence and how do they know if they like the doctor before they meet them?

9/6/12    

Is it to hurt the doctors practice or to find a resolution, to be heard... to make things better. Well here is what one doctor says.... Most legitimate problems are because patients don’t feel that they are heard or that they are not heard by the right person. People have a problem and they want to voice it loudly right away. If they took a little time and were able to find a resolution it would benefit the patient and the doctor. Solutions can usually be found.


9/5/12    

Before you choose any doctor you should feel that you are connected. You should trust the doctor and feel comfortable about how the doctor communicates with you. Being able to see the doctors office, hear from the staff is all important. Watching videos of actual patients is KEY. Written reviews and testimonials are never as reliable as actually watching the patient talk. Before you choose any doctor see if you can meet them on video. It is the best way to begin to feel trust and feel comfortable without meeting them in person. It could save a lot of time.

REVIEW NEWS

Displaying 1-4 of 4 results.

Is Your Receptionist Helping Your Business?



Many doctors just don't understand how important the receptionist is to the success of a practice. It is the first impression the patient gets... and often the most important. They set the tone and often lay the ground work of what type of an experience the patient feels they will have. A happy, helpful receptionist can add a lot the doctor's bottom line. Here are two things every doctor should do. 1. Hire a person who has a very happy disposition (even in hectic situations) and someone who will go out of their way to help. 2. Get feedback from patients. Not just from the patients who are happy, but from patients who can be a little difficult. Most people are pretty nice in easy situations, but you want someone who handles the toughest situations with a smile and competent help.

3 Tips from Experts to Get More Cosmetic Patients

1. Creating the right type of environment helps people feel more comfortable that they are at the right place for cosmetic procedures. Create more of a Spa atmosphere. Compelling photos depicting cosmetic procedures. A cosmetic remodel for your lobby.

2. Brochures. Get patients connected about what you do and make sure they know you do those cosmetic procedures. Personalized brochures are always more impactful then generic ones.

3. VIDEOS You have a captured audience. Dealing with current patients is more cost effective than seeking new ones.

What do Most Women Look for When Choosing a Doctor?

Trust, confidence and connection. If they like the doctor and trust the doctor they have usually found their next doctor. The key to that is how do they get the trust and confidence and how do they know if they like the doctor before they meet them?

What do patients really want when there is a problem?

Is it to hurt the doctors practice or to find a resolution, to be heard... to make things better. Well here is what one doctor says.... Most legitimate problems are because patients don’t feel that they are heard or that they are not heard by the right person. People have a problem and they want to voice it loudly right away. If they took a little time and were able to find a resolution it would benefit the patient and the doctor. Solutions can usually be found.